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- Can I order additional replacement parts or repair materials?
- Can I get replacement parts for my Jack Wolfskin tent?
- Why was my settlement request not followed?
- What do I do if a tent pole breaks whilst I am travelling?
- Who do I contact if I have a complaint/repair request for an online order?
- How do I repair leaking seams or a tear in the tent?
- What do I do if one of my tent pole sections is broken?
- What do I do if my pack becomes damaged whilst I am travelling?
- What do I do if my Jack Wolfskin product gets damaged during my big adventure?
- Can I repair my leaking thermal mat?
- Taking care of your hiking boots? why it is worthwhile waterproofing and waxing them
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
00800-WOLFSKIN